
streamlining online shopping
Key outcomes
- Shortened product pages, improved copy, and added in color swatches to search pages which supported an increased conversion rate of 2%
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Increased average order value after redesigning the homepage
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Decreased task time to purchase
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Launched #LoveMyLeather to increase brand awareness, loyalty, and advocacy; This launch supported feedback from customers about seeing images of bags on non-models
- Built a foundational design system with partners in engineering